The Nigerian Communications Commission (NCC), last week, restated its position to sanitise the Value Added Service (VAS) segment of the telecoms sector, and insisted it would not hesitate to sanction erring VAS operators that were still involved in pushing out unsolicited messages to subscribers. NCC made its position known during the first Bi-Annual Nigeria Valued Added Services Stakeholder’s Forum, which held in Lagos, and organised by NCC. Some major consumers’ concerns in respect to VAS services include spam messages, fraudulent bank alerts, forceful subscriptions, among others, which NCC said negates the right of the telecoms consumers. Aside unsolicited messages, NCC also made it clear that it has not shifted grounds on embargo placed on ‘auto-renewal’, which NCC said was force
For its unwavering commitment to providing clients’ service oriented connectivity solutions, Phase3 Telecom, has bagged the Nigeria Customer Service Awards (NCSA) 2018. The award came amid standing applause at the seventh grand award ceremony which held at the Lagos Chamber of Commerce and Industry (LCCI), in Ikeja, Lagos attracted distinguished industry stakeholders from outside and within Nigeria. Speaking at the ceremony, the organization’s Coordinator, Dr. Aliyu Ilias, explained that the overarching goal of NCSA is to create consciousness among corporate business owners to go beyond paying lip service to customer service strategies and intents but to establish deep and lasting connection with customers. According to him, it is also a drive to reward companies that meet the org
Following double sanctions slammed on the MTN Group over allegations of illegal repatriation of $8.13 billion, and another $2 billion in outstanding taxes, capital market stakeholders believe these are a ‘dent’ on the firm’s corporate governance image. They urged MTN to entrench best practice and accountability in its operations, and ensure that its business in Nigeria is in compliance with existing laws before listing on the nation’s bourse. Admitting that the MTN’s Initial Public Offer (IPO) will emerge the biggest in the history of the Nigerian capital market if it comes, they however argued that the incessant abuse of the law as being alleged by the Government would erode investors’ confidence in the company even before the eventual listing. According to them, investors’ have
The quartet of MTN, Globacom, Airtel and 9Mobile are going to deepen financial service inclusion, with commitment to reach 90 million Nigerians by 2020. After a meeting on Tuesday in Lagos, to articulate their strategies, the Mobile Network Operators (MNOs) submitted that the target of 90 million would be met over next 30 months. The meeting was facilitated by Academic Director and Senior Fellow at Lagos Business School, Yinka David-West, who commented; “Far beyond financial inclusion rates in Nigeria, we also have to examine how people currently considered to have access to financial services stack up when evaluated against the criteria for true financial inclusion, that is access to a full suite of quality financial services, provided at affordable prices, in a convenient manner.
The Nigeria Labour Congress (NLC) has accused the Nigerian Communications Commission (NCC) of aiding telecommunications giant, MTN Nigeria to disobey extant Nigerian laws and international Labour laws and convention which the country signed since 1960. Labour is also accusing MTN Nigeria of subjecting Nigerian Workers to untold harsh and unfriendly Labour practices such as casualisation, disallowing unionization among. Labour is also accusing MTN Nigeria of being one of the biggest threats to the nation’s security, putting the lives of Nigerian security agents at risk and funding their global operation with funds made from Nigeria, while subjecting Nigerian workers to untold hardship. In a letter to the Secretary to the Government of the Federation and signed by Comrade Ayuba Wabb
The growth profile of licensed Internet Service Providers (ISPs) in the country has continued to plummet.Statistics obtained by The Guardian from the Nigerian Communications Commission (NCC) confirmed this. The statistics revealed that out of the 219,117 connections, only about 126, 378 users are active on the Internet through the ISPs as at first quarter 2018. These connected lines were made possible by the efforts of 23 ISPs, including Spectranet, IS Internet Solutions, VDT, Cobranet, e-Stream, Cyberspace, MainOne Cables, Juniper Solutions, Backbone Connectivity, Hyperia, ipNX, Zeta-Web Nigeria, Ekovolt Telco Nigeria, Layer 3 Ltd, NetAccess Communications Nigeria, among others. The implication of this is that the Mobile Network Operators (MNOs), including MTN, Globacom, Airtel and ...
The Nigerian Communications Commission says it is conducting another round of due diligence on the preferred bidder for 9Mobile, Teleology Holdings Limited. The due diligence will determine whether the bid winner has the technical capacity as well as the financial resources to successfully run the beleaguered telecommunications company. Answering a question from journalists on the lingering takeover of the telecommunications company in Abuja on Wednesday, the Executive Vice Chairman, NCC, Prof Umar Danbatta, said the commission would soon report to its board on the result of the due diligence. He added that the preferred bidder must fulfil all necessary conditions before it would be allowed to take over the company formally known as Etisalat. Danbatta said, “There are issues bu
To consolidate its hold on the African market, South Africa’s mobile telecommunications firm, MTN is divesting from Europe. With operations in 22 countries in Africa, and the Middle East, the firm announced recently the sale of its Cyprus unit for $305million to Monaco Telecom. MTN Cyprus was its only presence in Europe, and “falls outside the group’s core footprint of Africa and the Middle East,” MTN had said in the sale announcement. Though, report had it that the telecommunications firm may move against some non-performing African countries including Liberia, Guinea, and Guinea-Bissau because they have the lowest number of subscribers after Cyprus, but did not give details. In an interview with The Guardian, the Corporate Relations Executive of MTN Nigeria, Tobechukwu Okigbo, con
The Association of Telecommunication Companies of Nigeria has launched a book celebrating some of the players associated with the innovation and creativity in the Nigerian telecommunication and ICT industry. Speaking during the unveiling of the book profiling 100 leading personalities in the industry, the President of ATCON, Mr. Olusola Teniola, said that the book chronicled those whose creativity had attracted both local and international attention to the country’s telecom and ICT industry. He said, “We are happy as an association that the entire ecosystem of telecom and the ICT in Nigeria has grown over the years. ATCON has been in the forefront, protecting exiting investments in the telecom and the ICT sector and attracting further investment into the sector while also advocating
Fully integrated telecommunications solutions provider, Globacom, is not a stranger to awards and honours. Since inception in 2003, the telco has been winning international and local awards without let or hindrance for its gilt-edged, very affordable products and services. Recently, Globacom was adjudged fourth in the top 10 Most Admired African Brands (unprompted) and fifth in the prompted rating in the Top 25 Most Admired African Brands. This latest tassel to Globacom’s heavily festooned award cap is a veritable confirmation of the company’s giant strides in the last 15 years of its operations. In the 2017/2018 Most Admired Brands survey conducted by Brand Africa partners, GeoPoll and published in African Business magazine, the report observed “an incredible consistency among the